WNC Utility Setup Guide

If you’re a new resident of Transylvania, Henderson or Buncombe counties, we’re here to help you navigate setting up utilities in your new home! Below, find county-specific information on how to connect power, water and more.

Electricity:

Duke Energy: Start, stop or move your service here https://www.duke-energy.com/home/start-stop-move

Natural Gas:

Dominion Energy: Start, stop or move your service https://www.dominionenergy.com/north-carolina-gas/start-stop-service

Internet, Cable and Television:

Comporium: Provides internet, television, phone and security services for residential and commercial customers https://www.comporium.com

AT&T: Provides internet and DirectTV services https://www.att.com/stores/north-carolina/brevard/180374

Dish Network TV: Provides satellite television services https://www.dish.com

Water, Sewer and Sanitation:

City of Brevard:

Brevard Public Works provides utility services including water, sewer and sanitation. The sanitation division provides collection of garbage, mixed recycling and brush and yard debris. The city also provides special collections for bulk items such as appliances and furniture. Trash collection is weekly and recyclable collection is bi-weekly.

To find out which day your trash will be collected, check here https://www.cityofbrevard.com/211/Trash-Collection-Services 

To find out which day your recyclables will be collected and what items are accepted, check here https://www.cityofbrevard.com/209/Recycling

If you need a residential cart or bin, call public works at 828-884-2171 ext. 4

For more information about obtaining water and sewer services, check here https://www.cityofbrevard.com/140/Water-Sewer-Billing

Town of Rosman:

If you live in Rosman, contact the Rosman city hall for water, sewer and garbage collection services https://www.transylvaniacounty.org/town-of-rosman

Greater Transylvania County:

If you are not connected to a municipal water and sewer system, the Transylvania County department of environmental health will be your contact for septic and well permitting https://transylvaniahealth.org/environment/

Solid Waste Information:

Transylvania County has one landfill and three collection centers. 

Electricity:

Duke Energy: Start, stop or move your service here https://www.duke-energy.com/home/start-stop-move

Natural Gas:

Dominion Energy: Start, stop or move your service https://www.dominionenergy.com/north-carolina-gas/start-stop-service

Internet, Cable and Television:

Morris Broadband: Provides internet, television, phone and security services for residential and commercial customers https://www.morrisbroadband.com

AT&T: Provides internet and DirectTV services https://www.att.com/local/internet/north-carolina/hendersonville

Dish Network TV: Provides satellite television services https://www.dish.com

Water, Sewer and Sanitation:

City of Hendersonville:

Hendersonville Public Works provides utility services including water, sewer and sanitation. The sanitation division provides collection of garbage, recycling and brush and yard debris. The city also provides special collections for bulk items such as appliances and furniture. Trash and recyclable collection is weekly.

To find out which day your trash and recyclables will be collected, check here https://www.hendersonvillenc.gov/public-works/garbage-collection

If you need a residential cart or bin, call public works at (828) 697-3084.

For more information and frequently asked questions regarding water and sewer services, check here https://www.hendersonvillenc.gov/water-sewer/faq

Cane Creek:

If you live within the Cane Creek water and sewer district, it has been consolidated with the Metropolitan Sewerage District of Buncombe (MSD). Visit the MSD website for more information http://msdbc.org

Greater Henderson County:

If you are not connected to a municipal water and sewer system, the Henderson County department of environmental health will be your contact for septic and well permitting https://www.hendersoncountync.gov/health/page/environmental-health

Solid Waste Information:

Henderson County provides one transfer station for waste disposal, and one convenience center for recyclables. 

Electricity:

Duke Energy Progress: Start, stop or move your service here https://www.duke-energy.com/home/start-stop-move

Natural Gas:

Dominion Energy: Start, stop or move your service https://www.dominionenergy.com/north-carolina-gas/start-stop-service

Internet, Cable and Television:

Spectrum: Provides internet, television, and phone services for residential and commercial customers https://www.spectrum.com

AT&T: Provides internet and phone services https://www.att.com/local/north-carolina/asheville

DIRECTV: Provides satellite television services https://www.directv.com/city/asheville-nc/index.html

Dish Network TV: Provides satellite television services https://www.dish.com/availability/nc/asheville

Water, Sewer and Sanitation:

City of Asheville: Asheville Public Works provides utility services including water, sewer and sanitation. The sanitation division provides collection of garbage, recycling and brush and yard debris. The city also provides special collections for bulk items such as appliances and furniture. Trash and recycling bins are provided when you open an account. 

To find out which day your trash and recyclables will be collected, check here https://www.ashevillenc.gov/service/find-your-trash-or-recycling-schedule/

To find out more about collection of large, seasonal and unusual items, check here https://www.ashevillenc.gov/services/trash-recycling-city-upkeep/large-unusual-item-disposal/

For more information on opening an account for water and sewer services, check here https://www.ashevillenc.gov/service/start-or-stop-water-service/

For the City of Asheville’s utility homepage, check here https://www.ashevillenc.gov/services/water-utilities/

Greater Buncombe County:

If you are not connected to a municipal water and sewer system, the Buncombe County department of environmental health will be your contact for septic and well permitting https://www.buncombecounty.org/Governing/Depts/health/environmentalhealth.aspx

Solid Waste Information:

Buncombe County provides one landfill for waste disposal, and one transfer station for household waste and recyclables.